Shipping & Returns


Shipping costs:


- In peninsular Spain: if your purchase is equal to or greater than € 49 free shipping if it is lower the cost is € 4.50

- Balearic Islands, Canary Islands, Ceuta and Melilla: if your purchase is equal to or greater than € 125 free shipping if it is lower the cost is € 15.

- European Union: if your purchase is equal to or greater than € 125 free shipping if it is lower the cost is € 15

- If you pick it up in a free store.

Return expenses:
- In Spain Peninsular free returns if your purchase was equal to or greater than € 49 if your purchase was less the cost is € 4.50 (or you can return it with the transport agency you want)

- Balearic Islands, Canary Islands, Ceuta and Melilla free returns if your purchase was equal to or greater than € 125 if your purchase is lower you pay € 15 (or you can return it with the transport agency you want).

- European Union free returns if your purchase was equal to or greater than € 125 if your purchase was lower you pay € 15 (or you can return it with the transport agency you want)

- If you return it in a free store.

 

Conditions for returns:
 

- To make a return you can contact us in the mail: info@enriquepellejeromoda.com or phone: 969300735 during business hours from 10:00 a.m. to 2:00 p.m. and from 5:30 p.m. to 8:30 p.m. from Monday to Saturday.

- You have 14 days to make a return since you receive the package. The articles must be in perfect condition and with their original labels on, no returns of used or damaged items are allowed. Articles are reviewed individually before sending them. Items must be returned in their original package or similar. The return of the purchase will be made when the package is received and verified that the item is in perfect condition. The return is in the same way you paid and upon receiving the return.

 

We do not accept changes:
If you have not hit with the size, color ... and you want to change it for another item you will have to make the return and purchase it separately.

If we do not have the item you bought:

If the item you purchased has been exhausted, we will inform you and refund the money.